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Crossmedia Privacy Policy

We take seriously the collection of personally identifiable information from our clients (“Clients”) utilizing our website and non-personally identifiable information from Client and non-Client visitors of our website. We work to protect each visitor's privacy in accordance with the terms of this policy. We use the terms "visitors" and "you" to include any person who accesses this website for any amount of time. The “Service” refers to this website, including the online access to Client accounts, and is governed by our Terms of Use [www.xmedia.com/termsofuse]. Please carefully review our privacy practices below.

I. How to Reach Us

You may contact us directly if you have any questions about this Privacy Policy. Please contact us at legal@xmedia.com.

II. Collection of Personal Information by Crossmedia

To operate this Service, we may request and collect certain personally identifiable information from our visitors and Clients, including, but not limited to, name, home and email addresses, telephone numbers, billing information and birth date (referred to herein as "personal information").

We may use collected personal information to allow us to contact you concerning promotions relating to the Service, upgrades and changes to the Service; respond to your inquiries or requests; protect the security of our visitors, or in connection with visitor surveys about various topics.

We use contract and/or third party service providers to collect visitor and Client personal information on our behalf. These providers disclose personal information to us and/or may assist us in providing the Service to you.

The personal information collected through this website may be combined and maintained with information we collect offline. Crossmedia, its affiliates and subsidiaries are not responsible for the collection, use and disclosure practices of third parties.

III. Collection of Non-Personal Information and Use of Tracking Devices

We may collect non-personal information about visitors through use of cookies or other tracking technology. These tracking devices collect aggregate "hits" data, including, but not limited to, Internet server and browser identification, the Internet service provider, IP address, hardware information, operating system, clickstream information, the web page from which a visitor enters our site, web pages visited, and duration of visit and domain type. This aggregate information may also include demographic or geographic data and visitor usage patterns.

We may use these tracking devices and information gathered to gauge the effectiveness of our website and site features; to tailor our Service to your specific interests, requests or participation; to simplify site navigation; or to deliver a more personalized website experience by recognizing certain choices you have made on our site so you do not need to re-enter these choices when you return to our website. We may also use tracking devices to conduct research, for auditing purposes, or to estimate visitor interest.

We do not use tracking devices to independently collect personal information. However, the aggregate "hits" data collected by these tracking devices may electronically link to some personal information that you have voluntarily provided over our website. We do not disclose this combined information (personal information linked to our tracking devices) to nonaffiliated third parties.

To prevent the automatic recording of data by cookies, you can configure your browser to either reject all cookies or notify you when a cookie is sent. You do not need to have cookies turned on to browse most of our website. You may find, however, that some areas on the website will be slower, may not function at all, and/or you may not be able to participate in activities on our website that require you to log-in or register.

IV. Disclosure of Personal Information by Crossmedia

We may disclose your personal information with other parties when you consent to the disclosure; it is required or permitted by law; it is necessary to operate our Service, including the website; to protect the safety of our visitors, employees or property; to investigate or help prevent unlawful activity or activity that threatens our website; to provide or enhance our website or Service features or operations.

The third parties with whom we disclose personal information include our partners, affiliates; subsidiaries; agents; consultants; content or service providers, including fulfillment services and maintenance and technical service providers; entities that provide website, operational support; attorneys; accountants; auditors; authorized government entities or other lawfully authorized parties. We may disclose personal information with other third parties in conjunction with entering into a merger, an agreement for the sale of our stock or assets or if we are involved in bankruptcy proceedings.

We may disclose aggregate, non-personal information to other parties for other purposes, such as marketing or promotional activities.

V. Retention of Personal Information

We retain personal information for as long as it is needed to maintain our business records in the ordinary course, including in connection with managing your Client Account, preserve our database and website records, to comply with laws governing our business, or if there are authorized requests for retention and/or disclosure from government, law enforcement or the courts. This means that we may retain personal information for years after the initial collection of the information.

VI. Security of the Personal Information We Collect

We use reasonable commercial efforts to protect the security of personal information transmitted to us through our website, through the Service and stored by us. We require our employees to protect the privacy of visitors and Clients. Only employees and contractors/vendors with specific authorization have access to our databases containing visitors' and Clients’ personal information.

Please remember that despite our security measures, the transmission of data over the Internet, telecommunications networks, and our storage of data are not guaranteed to be completely secure. Parties not under the control of Crossmedia may intercept or access electronic transmissions or other data without authorization. Thus, we cannot ensure or warrant the security of information you send to or receive from us. Any electronic transmissions that you submit or accept are at your own risk.

VII. Changes to Our Privacy Policy

We reserve the right to update or change the terms of this policy. When updated, we will post changes in a revised Privacy Policy available on this website. To keep informed about the information we collect, how we use it and our disclosures, we advise that you review our Privacy Policy on a regular basis.